Even though the web hosting service provided by the different companies is approximately identical, each provider has got their own platform with its own tweaks and ways to execute specific things. Because of this, a comprehensive knowledge base would be rather useful both for people with little or no practical experience and for tech-savvy users who will eventually learn how specific tasks are accomplished, but will lose time meanwhile. The objective of such a knowledge base is to make the service quick and easy to use, sparing users lots of time and energy. The result is more content customers, since they can effortlessly find the info they desire, and a whole lot less work for the client care team, because usually most of the questions and problems that customers have are already enumerated in the knowledge base. In case the articles themselves are well-written and encompass more topics, you will be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

If you order a website hosting plan through our company, you will get access to our elaborate online help documentation where you will find info on practically everything connected with our web hosting plans. The topics encompass anything from how to set up an e-mail account on your telephone, to how to do different things using an .htaccess file. The articles are written in an easy-to-understand way and include comprehensive guidelines on how to complete a certain operation inside your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns software applications on your personal computer. The entire archive of articles will be available in the Control Panel’s Help section, but those that are related to a specific section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you will be able to acquaint yourself with pretty much everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an in-depth knowledge base for all our current and future customers, so if you get a semi-dedicated server package from us, you’ll be able to find any information that you need at any moment. We’ve got loads of educative articles, which will help you understand better what is going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our step-by-step guides will help you accomplish anything you need – extract the contents of an archive, import a MySQL database, redirect a domain name, and so on. On top of that, we’ve also got troubleshooting guidelines, which will allow you to find out what precipitates a certain problem and the probable solutions for it. If you’re unable to send emails or your domain name opens an HTTP 500 error message, for instance, you can examine our knowledge base and correct the problem right away. You can access the articles through each Control Panel section, as well as through the dedicated Help section.