In the event that you have ever had a website hosting account before or you have dealt with any kind of online service, you are probably aware from personal experience that for a lot of things it is better to consult with a live person over the phone instead of exchange tickets or email messages. If you want to find out more about a specific service before you order it or if something small-scale should be done, for example, it is really much easier and quicker to get it done live. When you're able to get in touch with representatives over the phone, it's very likely that you're working with a real web hosting provider, not just a reseller. The level of support that you will get over the telephone differs between different companies - from standard issues to dedicated tech support. Usually most of the providers offer pre-sales assistance and first level telephone support, while more complex tech issues are managed via e-mail and tickets.

Phone Support in Website Hosting

All of our website hosting packages offer phone support 14 hours per day even on official holidays, so if you don't have an account yet, you are able to call us and find out more about our solutions or whether we meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States of America, Great Britain and Australia, so you will be able to call the telephone number which is closer to you. If you are an existing customer, we will assist you timely with all of the general and billing issues and with numerous technical issues so as to save you time and efforts - we are aware of the fact that often it's quicker to talk to a live person so as to get things done instantly. Certainly, some issues simply cannot be managed on the phone, so if this is the case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always someone to assist you when you have any queries about the semi-dedicated server packages that we supply. Whether you would like to find out more about the plans, you have a billing issue or some general problem, you can give us a call. Although some more complicated issues may require a ticket in order to give time to our tech support crew to investigate, we are able to help you with quite a lot of tech questions over the phone as well, saving you time and efforts. Since we have data centers on 3 continents - in the United States, Great Britain and Australia, we have local phone lines in these countries as well. If you are in a different country, we have a global number where you can reach us.