A 99.9% Server Uptime
The main advantage of creating your own website hosting system is that you do not have to worry about compatibility – you set up a particular set of software apps in such a way so as to be compatible with a specific set of hardware components. The result is something much more steady and dependable, as there are fewer potential chances of failure. We’ve built our cloud hosting platform using time–proven hardware components in addition to a seriously modified version of Security–Enhanced Linux so as to set up a completely riskless home for your own websites.
This is why, with all our website hosting plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to deliver an enterprise–level hosting service, you can rarely trust the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure the fastest possible connection speed with the outside world.
And because of this, regardless of which data centers you pick: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your cash on the line, you cannot feel truly secure. Because of this, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel content with our hosting service or if you want to get an even more robust web hosting solution, such as a VPS servers or a dedicated servers – you’ll get your money back in full, without any secret costs or reimbursement charges.
24/7 Technical Support
If you run a hosting firm, your support engineers are of supreme importance. Because of this, we’ve mindfully hand–picked a highly competent group of customer service technicians, each with many years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are answered in under sixty minutes and our average response time is just twenty minutes!