Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Hosting Control Panel you can find a detailed Help section featuring numerous help articles and regularly asked questions. They are compiled by our support team of practiced technicians. Just fill in your question and our smart system will return the best possible answer.

  • Top quality support service
  • How–To Videos

  • For people who’d like to discover how to rectify a common problem by watching a training video, we have added a compilation of video tutorials to our Hosting Control Panel. All the instructional videos are very short and easy to comprehend. They offer you visual presentations of different web site administration activities.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 help desk support service and a 60–minute response time guarantee. Our seasoned technical support engineers will be online for you around the clock to answer your inquiries and to rectify any problem that you may come across. Simply send a tech support request from the Help Center and we will reply to you quicker than you can say Jack Robinson.