Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Warranty

  • Our customer help and support team is present 24x7x365 to handle all of your current support inquiries. Every single ticket you post to us will be resolved within up to 60 mins. If your case calls for the aid of an administrator, we’ll address the ticket to the technician in charge and will notify you that the issue is being taken care of.

  • Top quality support service
  • Top–quality Tech Assistance Service

  • Our client help and support staff will be on shift for you 24/7 to to respond to all support demand tickets that you submit. We offer tech help and support for all software applications that are pre–installed on your server. These include our custom created Hosting Control Panel, the preferred OS plus the server administration panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • A thorough and frequently updated articles base is incorporated into our in–house built Hosting Control Panel. It gives you quick tips on how to execute all of the general website administration jobs. The Help area supplies thorough how to articles and reviews and step by step video courses. You can open the Help zone by pressing the Help or Video buttons in the right corner of each Control Panel section.