Customer Support Channels
A 1–hour Response Guarantee
Supplying excellent support in good time is our top priority, so that we support each website hosting plans plan with a 1–hour ticket answer warranty. When you fill in a ticket or post a message, our customer tech support staff will try their best to provide the most adequate remedy for your situation and to give you help in a timely fashion.
A Top–quality Support Service
You are able to write to us 24x7x365 with any concern you’ve got associated with our products and services. We’ve employees working all of the time to offer you instructions at any time necessary. You can utilize the ticketing system or send us an e–mail any time, or you can pick up the telephone or make use of the live chat through working hours.
An Intuitive Help Section
Our Control Panel offers a complete knowledge base which is built into all sections. In each section, you will find a Help button which will load for you a variety of step–by–step tutorials on how to apply a certain element or accomplish a particular action. Furthermore, we have made short training clips to help you get a better idea of the Control Panel’s interface.