Q: Why should I transfer my website? What does web site migration include?
A: The website migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our high–performance cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost info and undesired downtime. This is the reason why we will accomplish all that for you for free!We’ve got competent administrators whose sole responsibility is to ensure that your site performs precisely as it did on your previous hosting platform. The administrators are experts in migrating custom–built websites, as well as websites that are based on popular apps such as Joomla™ and WordPress.
Q: Web site migration sounds like a lot of work. How long does it take?
A: There are lots of factors to bear in mind – the overall number of web files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Nonetheless, we do try to carry out all web site migrations in a 48–hour period. Smaller websites are migrated faster – usually in less than 24 hours.
Q: My privacy is essential for me. What data do you need?
A: We will need the login information for your old web hosting provider’s Control Panel along with the web site’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be offline?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the migration is done, we will make sure that everything is working properly and that the integrity of your web content is not jeopardized before notifying you that the transfer is complete. After that, we’ll tell you how to transfer the domain name to your web hosting account with us and how to edit your DNS resource records.
Q: Will my old web hosting provider have to do anything?
A: While we migrate your web content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Does it make any difference what platform my current provider is using?
A: Yep. We support all standard Linux–based web hosting platforms. We don’t support Windows–based hosting platforms, because we don’t offer Windows hosting services ourselves.Additionally, we don’t support proprietary website creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.